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C120:
What is IR (infrared)?
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IR stands for infrared. This is a basic technology that is used to send signals wirelessly between multiple products. For example, this technology is used commonly in remote controls. Therefore, this product has the same constraints as a remote control (must be line of sight, will not work in a separate room, etc).
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C120:
Will my C120 work with a plasma television?
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Plasma televisions cause interference with all types of TV listening devices that use infrared. The two technologies are not compatible with each other. Like all other infrared audio devices, the C120 will work, but there will be a lot of static and noise heard in the headset.
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C120:
How do I plug the unit into my television?
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Look for any port on the television that is labeled "Audio Out." If there is not one, look for one labeled "Headphone." Using the appropriate included cord, the C120 can be connected to either type of port. Most of the time, these ports will be located either on the back or the side of a television.
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C120:
How do I turn on the headset?
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The C120 has an automatic "on/off" switch. The headset automatically turns on when placed on the head and turns off when removed. This design conserves battery power when the product is not being used.
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C120:
How do I wear the headset?
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The headset is designed to be worn by placing the earbuds in the ears and the body of the headset hanging below chin. The Clarity logo must also be facing forward so it will receive the signal from the base.
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C120:
What is the range of the headset?
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Depending on the environment the range for the C120 is typically between 35 and 45 feet. However, remember that the IR is line of sight, so there must not be anything in between the headset and base. The headset will not work in a room separate from the base.
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C120:
What is telephone ring notification?
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While listening to the headset, the C120 has the ability to notify you when your phone is ringing. If the included phone line is plugged into the base, there will be a ringing alert in the headphones when the phone rings, enabling the user to not miss a call while using the product.
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C120:
How long is the battery life?
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The charge will last between 4-6 hours depending on the volume the headset is set to. The louder the volume, the more power it uses, resulting in a shorter battery life (closer to the 4 hour estimate).
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C2210:
What is DCP (Digital Clarity Power)?
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DCP is similar to the technology used in digital hearing aids. It uses a computer chip to improve listening conditions. Phones typically have transmitted whatever sounds were broadcast into the receiver. It features:
- Acoustic Echo Cancellation
- Noise Reduction
- Multiband Compression
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C2210:
What happens if there is a power outage?
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In the event of a power outage, the phone will draw its power from the phone line to operate as a regular non-amplified phone (Fail Safe Operation). This added feature allows you to receive and make calls when there is a power failure. The extra loud ringer, additional amplification, LCD display and the lighted features will not function.
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C2210:
What is BOOST?
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Boost provides not only additional volume but also clarity to conversations. By engaging BOOST, words will not ony be louder, but clearer and easier to understand by amplifying the high frequencies more than the low frequencies.
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C2210:
What is the tone setting?
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Adjusting the Tone setting allows you to customize the listening experience. The C2210 has two tone settings. Adjusting the tone setting from 1 to 2 will cause higher frequency sounds to be amplified more. Users should explore each setting to find the one that is most comfortable.
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C2210:
What is LDS Code?
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Allows you to store the "1" that is used when dialing long distance. When the 1 is stored, you are able to amend the numbers on the Caller ID list to dial. This is also how the LDS code is used.
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C2210:
What is autoconnect?
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When autoconnect is "ON" the call is automatically answered when lifting the handset from the cradle. To deactivate this feature requires the Talk button to be pressed to answer the telephone regardless of whether the handset is in or out of the base.
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C2210:
Why is the ENTER light flashing (Visual Voice Mail Indicator)?
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This light is your Visual Voice Mail Indicator. It will flash indicating there is a message in voice mail (not answering machine). Retrieving voice mail will deactivate this light. This feature can be turned off via the Set Up Menu. If the Voice Mail number has been stored into memory via the set up menu the caller will simply press the ENTER button and the number will dial automatically.
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C2210:
What is Caller ID?
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Caller ID is a service that is offered through the phone company. It displays a caller's name and number on the display screen which allows you to see who is calling before you answer.
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C2210:
How do I place a call from the Caller ID list?
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To place a call off the CID list, press ENTER and the up or down arrows. Based on the information stored under the LDS and area code areas of the set up menu various dialing options (such as 7 digits w/wo 1, 10 digits with or without a 1) will be displayed. Select proper call back sequence. Press TALK or ENTER to dial.
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C2210:
The phone does not have a dial tone.
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Check the following:
- Check power cord connection and make sure the cord is pushed all the way in to the handset.
- Tap the hook to make sure it is not stuck.
- Place phone off hook for about 10-20 seconds to charge capacitor.
- Press amplify button. If LED not on, try a different phone jack.
- Check/replace phone cord.
- Press FLASH button.
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C2210:
My phone has static.
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Static can occur for various reasons. It may be picking up interference from other household items. Some items to check are:
- Move to a different location.
- Plug the unit into an outlet separate from other devices.
- Disconnect any other devices attached to the phone.
- Try a different phone jack.
- Check the cord connections. Unplug and reconnect to ensure cords are plugged in completely.
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C2210:
How does the bedshaker work?
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Plug the bedshaker into the jack marked BED shaker located on the right side of the phone. Place the shaker under the pillow. When the alarm is activated or a phone call received the shaker will vibrate to wake you up.
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C4205:
What is DCP (Digital Clarity Power)?
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DCP is similar to the technology used in digital hearing aids. It uses a computer chip to improve listening conditions. Phones typically have transmitted whatever sounds were broadcast into the receiver. It features:
- Acoustic Echo Cancellation
- Noise Reduction
- Multiband Compression
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C4205:
What is the tone setting?
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Adjusting the Tone setting allows you to customize the listening experience. There are 3 tone settings: Tone 1, Tone 2 and Tone 3. Adjusting the tone setting to a higher number will cause higher frequency sounds to be amplified more.
back to top
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C4205:
What is BOOST?
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Boost provides not only additional volume but also clarity to conversations. By engaging BOOST, words will not ony be louder, but clearer and easier to understand by amplifying the high frequencies more than the low frequencies.
back to top
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C4205:
What is the range of your cordless phones?
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Range is highly dependent upon the environment in which the phone is used. You will get better range in a less electronically noisy environment that you would in an area where there is a lot of electrical equipment (pagers, computers, cellphones, TVs, microwaves, etc) being used. Range may also be affected by the location of the phone's base station and antenna, or by physical barriers such as walls. Even weather can affect range.
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C4205:
What is the base battery backup feature?
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By installing 4 AA alkaline batteries you will have a limited amount of time to continue operating the phone. The following status lights indicate the following:
Power LED steady green: AC adapter and batteries are good.
Power LED steady red: AC adapter good. No backup batteries.
Slow flashing red: No AC power with good batteries.
Slow flashing green: No AC power or battery backup.
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C4205:
Why is the C4205 not holding a charge or charging?
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Check the following:
- Make sure both LED indicators on the base stays on when the handset is on the cradle. If not, the handset is probably not making good contact with the base charger. The two metal contacts on the base for charging the handset may have been pushed too far into the base. One or both contacts may not be making contact with the handset. Check and make sure the contacts protrude from the plastic. Both should be free to spring back and forth.
- Unplug the AC adapter from the back of the base of the phone, then plug it back in (be sure the plug goes in all the way).
- Let the handset die down all the way. (Do this by unplugging the phone cord from the back of the base to ensure the phone line does not stay busy) then push talk on the handset (this will keep the handset on and run the battery down faster) and keep the handset off the charger for at least 24 hours). After the handset has died down, reconnect the telephone line; recharge the handset by placing it on the base for 12 hours (be sure the charge light stays lit).
- Battery may be old and need replacing.
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C4205:
Why can't I hear my C4205 ring?
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First, check if it is the handset or the base that is not ringing.
If it is the handset, check to be sure the switch on the handset is set to ON.
If it is the base, check the Ringer ON/OFF switch on the left side of the base. Be sure it is on. Note that the handset does not have a loud ringer. The ringer volume on this telephone is approximately the same as a regular cordless telephone.
Unplug any older telephones or extra equipment on the line.
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C4205:
The phone does not have a dial tone.
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Check the following:
- Be sure you have the pulse/touch tone setting set correctly. Switch is located on the top end of the base of the phone (where cords are connected).
- Check all cord connections. Is the line cord and AC adapter plugged in completely? Unplug all cords and reinsert.
- Check battery connection. Verify that it is plugged in. If checking after the initial charge, the unit may have been received with the battery in the compartment but not plugged in. Plug it in and begin the initial charge.
- Do other phones in the home work? If not, the problem is with the line.
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C4205:
Why is there static/interference on the line?
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Static can occur for various reasons. Some items to check are:
- How far is the base from handset to base? The farther away, or when the handset is about to become out of range, can cause static. Move closer to the base or relocate the base.
- Is the battery charged? Batteries that are running low may cause static on the line.
- Where is the phone located? 2.4GHz telephones may receive interference from electronic devices such as microwaves and wireless products (routers). Move phone to a different location away from source of possible interference.
- Line connection could be poor. Try pressing the CH button to seek a clearer channel.
- Check the cord connections. Unplug and reconnect to ensure cords are plugged in completely.
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C4205:
I am unable to make or receive calls.
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Check the following:
- Are all the cords connected? Unplug all cords and battery for 30 minutes. Reinsert and check connection.
- Could be a lost security code. Place handset in the cradle to resynchronize.
- Do other phones in the home work? If not, the problem is with the line.
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C4210:
What is DCP (Digital Clarity Power)?
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DCP is similar to the technology used in digital hearing aids. It uses a computer chip to improve listening conditions. Phones typically have transmitted whatever sounds were broadcast into the receiver. It features:
- Acoustic Echo Cancellation
- Noise Reduction
- Multiband Compression
back to top
|
|
C4210:
What is the tone setting?
|
Adjusting the Tone setting allows you to customize the listening experience. There are 3 tone settings: Tone 1, Tone 2 and Tone 3. Adjusting the tone setting to a higher number will cause higher frequency sounds to be amplified more.
back to top
|
|
C4210:
What is BOOST?
|
Boost provides not only additional volume but also clarity to conversations. By engaging BOOST, words will not ony be louder, but clearer and easier to understand by amplifying the high frequencies more than the low frequencies.
back to top
|
|
|
|
|
|
|
|
C4210:
What is the range of your cordless phones?
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Range is highly dependent upon the environment in which the phone is used. You will get better range in a less electronically noisy environment that you would in an area where there is a lot of electrical equipment (pagers, computers, cellphones, TVs, microwaves, etc) being used. Range may also be affected by the location of the phone's base station and antenna, or by physical barriers such as walls. Even weather can affect range.
back to top
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C4210:
What is the base battery backup feature?
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By installing 4 AA alkaline batteries you will have a limited amount of time to continue operating the phone. The following status lights indicate the following:
Power LED steady green: AC adapter and batteries are good.
Power LED steady red: AC adapter good. No backup batteries.
Slow flashing red: No AC power with good batteries.
Slow flashing green: No AC power or battery backup.
back to top
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C4210:
What is LDS Code?
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Allows you to store the "1" that is used when dialing long distance. When the 1 is stored, you are able to amend the numbers on the Caller ID list to dial. This is also how the LDS code is used.
back to top
|
|
|
|
|
|
C4210:
Why is the ENTER light flashing (Visual Voice Mail Indicator)?
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This light is your Visual Voice Mail Indicator. It will flash indicating there is a message in voice mail (not answering machine). Retrieving voice mail will deactivate this light. This feature can be turned off via the Set Up Menu. If the Voice Mail number has been stored into memory via the set up menu the caller will simply press the ENTER button and the number will dial automatically.
back to top
|
|
|
|
C4210:
What is Caller ID?
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Caller ID is a service that is offered through the phone company. It displays a caller's name and number on the display screen which allows you to see who is calling before you answer.
back to top
|
|
|
|
|
|
C4210:
How do I place a call from the Caller ID list?
|
To place a call off the CID list, press ENTER and the up or down arrows. Based on the information stored under the LDS and area code areas of the set up menu various dialing options (such as 7 digits w/wo 1, 10 digits with or without a 1) will be displayed. Select proper call back sequence. Press TALK or ENTER to dial.
back to top
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C4210:
Why is my MODE button flashing?
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The mode is your new call indicator. The LED will blink if there is NEW information on the CID list. Viewing the numbers will deactivate the light. To view the numbers, press MODE until screen reads CID MODE. Use the down arrow to view the numbers in the list. Once all NEW numbers have been viewed, the light will turn off. May require subscription with local phone service provider.
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C4210:
Why is the C4210 not holding a charge or charging?
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Check the following:
- Make sure both LED indicators on the base stays on when the handset is on the cradle. If not, the handset is probably not making good contact with the base charger. The two metal contacts on the base for charging the handset may have been pushed too far into the base. One or both contacts may not be making contact with the handset. Check and make sure the contacts protrude from the plastic. Both should be free to spring back and forth.
- Unplug the AC adapter from the back of the base of the phone, then plug it back in (be sure the plug goes in all the way).
- Let the handset die down all the way. (Do this by unplugging the phone cord from the back of the base to ensure the phone line does not stay busy) then push talk on the handset (this will keep the handset on and run the battery down faster) and keep the handset off the charger for at least 24 hours). After the handset has died down, reconnect the telephone line; recharge the handset by placing it on the base for 12 hours (be sure the charge light stays lit).
- Battery may be old and need replacing.
back to top
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C4210:
Why can't I hear my C4210 ring?
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First, check if it is the handset or the base that is not ringing.
If it is the handset, check to be sure the switch on the handset is set to ON.
If it is the base, check the Ringer ON/OFF switch on the left side of the base. Be sure it is on. Note that the handset does not have a loud ringer. The ringer volume on this telephone is approximately the same as a regular cordless telephone.
Unplug any older telephones or extra equipment on the line.
back to top
|
|
|
|
|
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C4210:
The phone does not have a dial tone.
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Check the following:
- Be sure you have the pulse/touch tone setting set correctly. Switch is located on the top end of the base of the phone (where cords are connected).
- Check all cord connections. Is the line cord and AC adapter plugged in completely? Unplug all cords and reinsert.
- Check battery connection. Verify that it is plugged in. If checking after the initial charge, the unit may have been received with the battery in the compartment but not plugged in. Plug it in and begin the initial charge.
- Do other phones in the home work? If not, the problem is with the line.
back to top
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|
C4210:
Why is there static/interference on the line?
|
Static can occur for various reasons. Some items to check are:
- How far is the base from handset to base? The farther away, or when the handset is about to become out of range, can cause static. Move closer to the base or relocate the base.
- Is the battery charged? Batteries that are running low may cause static on the line.
- Where is the phone located? 2.4GHz telephones may receive interference from electronic devices such as microwaves and wireless products (routers). Move phone to a different location away from source of possible interference.
- Line connection could be poor. Try pressing the CH button to seek a clearer channel.
- Check the cord connections. Unplug and reconnect to ensure cords are plugged in completely.
back to top
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C4210:
I am unable to make or receive calls.
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Check the following:
- Are all the cords connected? Unplug all cords and battery for 30 minutes. Reinsert and check connection.
- Could be a lost security code. Place handset in the cradle to resynchronize.
- Do other phones in the home work? If not, the problem is with the line.
back to top
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