Serving People with Hearing Loss for over 30 Years



Voice 800-825-6758 | TTY 800-825-9187 | VP 952-388-2152

Product Warranties

Every item in our product line has been carefully selected to meet your highest expectations. If you are not completely satisfied with the product you ordered for any reason, you may return it for a refund or exchange within thirty (30) days after you receive it. Videotapes, DVDs and computer software are not returnable once they have been opened unless defective. Shipping and handling charges are non-refundable. Click here for our return policy.

In the event that 30 days have passed from the date of shipment, you are advised to follow the manufacturer's warranty instructions for repair service. Please see your product's information card to determine which manufacturer you will need to contact. You will need to have a copy of the invoice or packing slip showing the date you purchased the product from Harris Communications. See below if your product is past the 30 day return policy, AND it is from one of the following manufacturers for warranty service.

Clarity (Ameriphone)
4289 Bonny Oaks Dr, Suite 106
Chattanooga, TN 37406
toll-free 1-800-426-3738
Silent Call Communications
5095 Williams Lake Rd
Waterford, MI 48329
toll-free 1-800-572-5227
Sonic Alert Warranty Dept
1081 West Innovation Dr
Kearney, MO 64060
toll-free 1-888-864-2446
Ultratec Inc.
5901 Research Park Blvd
Madison, WI 53719
toll-free 1-800-482-2424
Williams Sound Corp
10300 Valley View Road
Eden Prairie, MN 55344
toll-free 1-800-843-3544