Serving People with Hearing Loss for over 30 Years

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CapTel 840i Captioned Phone

SKU: UTI-840i

Availability: In stock



Quick Overview

Designed for people who are comfortable with a traditional-style telephone, the CapTel 840i Captioned Phone shows word-for-word captions on a large, easy-to-read 7" display screen.

Don't have high speed Internet? Click here for information on the CapTel 840 Analog Captioned Phone.


What you need
  • Hearing loss necessitating your use of the service
  • High speed Internet connection
  • Home phone service
  • Standard electrical power

CapTel 840i Captioned Phone for the U.S.

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  • CapTel 840i Captioned Phone for the U.S.
  • All U.S. calls are captioned word for word
  • Up to 40 decibel amplification
The CapTel 840i Captioned Phone is a traditional-style captioning phone that shows word-for-word captions of your conversation on a large, 7" easy-to-read display. The CapTel 840i is an ideal amplified captioned phone solution for people with low vision or who have difficulty reading standard-sized captions.

It connects to both your telephone and Internet service to give you the best of both worlds: voice and captions. The captions are provided by a free service that uses the Internet connection to automatically display captions for every call, quickly and accurately. Captions are available on calls within the United States only.

Five year manufacturer warranty with 90 day money back satisfaction guarantee!

Watch an overview about CapTel.

Video testimonial from a CapTel user.

What to expect after you place your CapTel Phone order

  • Within two business days after you have placed your order, a CapTel representative will contact you via email to verify your information. Once you respond to the email, your order will ship. CapTel will also offer installation help, either by a technician (if available in your area) or over the phone.
  • You will have 90 days after installation to try your new CapTel phone and the captioning service. You can return the phone at any time within the 90 days for a full refund. If you decide to keep the phone, there is nothing more you need to do—just enjoy phone calls again with confidence!

CapTel 840i Captioned Phone Features

  • Callers dial your phone number directly
  • Standard display - no touchscreen capability
  • Captions appear on all calls automatically; no need to dial through a captioning service
  • Captions can be turned on or off at any time in a call
  • 4 caption font sizes: small 0.15"; medium 0.2"; large 0.25"; extra large 0.33"
  • Adjustable tone and volume control - up to 40 decibel gain
  • Adjustable caption font sizes and colors
  • Large 7" high resolution caption display tilts for comfortable reading or lies flat for mounting the phone on a wall
  • 97 name/number phone book to store frequently called numbers
  • Built-in answering machine takes voice messages with captions
  • Answering machine has 60 recordable messages with maximum 2 minutes per message
  • Spanish-to-Spanish captioning available, with Spanish language menus
  • Caller ID capable
  • 3 speed dial keys for one-touch dialing
  • WiFi compatible
  • Large buttons: 0.75" x 0.7"
  • Dimensions: 9" x 6.5" x 7.5"


  • Difficulty hearing on the phone due to hearing loss
  • High speed Internet connection
  • Home phone connection (analog, VoIP, FIOS, DSL or cable - cannot be cellular service)
  • Standard electrical outlet

CapTel 840i User Manual
Warranty Five year warranty
Brand Ultratec
Product Type Telephone
Telephone Style Corded
Amplification 40dB
Tone Control No
Caller ID Screen Yes
Caller ID Talking No
Telephone Answering Machine Yes
Telephone Big Buttons Yes
Telephone Speakerphone No
Visual Ringer No
Battery Backup No

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  1. very nice Review by JoyceLee
    Overall Satisfaction

    Received the Cap Tel right on time. Was worried about the install, but it was easy. I have enjoyed talking on the phone again. (Posted on 8/18/2017)

  2. Not used it much Review by soundminded
    Overall Satisfaction

    It is nice to be able to "talk" to other hearing people with out the Purple 3 or Sorenson especially most offices not want to "talk" to 3rd parties and usually want to "talk" directly to interested person for identification reasons. (Posted on 7/6/2017)

  3. Poor service Review by John
    Overall Satisfaction

    I am very dissatisfied with the service. I ordered a phone on December 26 and still have no received it!

    **Currently CapTel is experiencing backorders due to high demand and should contact each customer with an ETA once the order is placed. They hope to remedy the stock issues shortly. - Harris Communicaitions** (Posted on 1/22/2017)

  4. MY wife likes it Review by BLarry
    Overall Satisfaction

    My wife is hard of hearing so she likes the phone. Only had it about 3 months and it quit working but they replaced the phone with a new one without any cost to me. Replacement was sent very quickly. Only problem I see with the phone is it doesn't always pick up the conversation and doesn't get the word correct. (Posted on 8/20/2016)

  5. very pleased with CapTel phone Review by bkb
    Overall Satisfaction

    The CapTel phone has been very helpful. The captions are easy to read, but callers do need to speak clearly. I've been using the phone about three weeks and I'm really glad I purchased it. I no longer dread receiving answering machine messages I can't understand. I do sometimes have to tell people I'm waiting a bit to read the captions before answering their questions.
    My 20 year old grandson installed the phone. We did have to buy a router. A week or so later, he had to check the connections when one loosened up and caused the phone to quit working.
    I would heartily recommend this phone: Captel 840i (Posted on 9/16/2015)

  6. easy installation Review by TMM
    Overall Satisfaction

    The Cap Tel phone was easily installed and registered. So far, it has been easy for my 95-year old mother, who is not "tech savvy" to use. (Posted on 1/23/2015)

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