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CaptionCall 67TB Amplified Captioned Phone

SKU: HC-CAPTIONCALL

Overall Satisfaction
24 Review(s)

Availability: In stock

$75.00
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CaptionCall Amplified Captioned Phone

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Customer Reviews

Items 1 to 10 of 24 total

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Dismal accuracy Review by AC
Overall Satisfaction
My mom's hearing is pretty bad so she has the volume of the phone all the way up but still needs the captions. The problem is, the accuracy of the captions on this phone is so poor that I have to repeat most sentences 2-3 times. Today they even swore at her (BAD captions! :) I found another phone on Amazon that I was preparing to purchase because the reviews are so great, but on this site it appears this phone is supposed to be the best for more severe hearing loss, so don't know what I'll do. (Posted on 11/8/2017)
Caption Phone Review by BenMar
Overall Satisfaction
Very sleek. Everything I expected it be. (Posted on 10/11/2017)
Thé upgrade of the phone seems to be better than old caption phone Review by June Cruser
Overall Satisfaction
I liked how I could order this on line with a debit card!
I did not like how when some was suppose to tell me that Harris was suppose to call caption people in St George , UT and that was not Done. My husband, Steve Cruser had to call Harris and say have you called or did what you needed to do so the Caption call Man, Vince could bring me an upgrade of a phone to our home in St George, UT
There was no communication when you ordered the phone to let us know if th phone is delivered by Fed Ex or you call and let Caption Call people know we have paid for an upgrade!
That was very frustrating till my husband called to find out where our phone was.
We have a business and children and grand children.

There needs to be something on website when you order from Harris Communication that you will contact Caption call when we pay for a phone and how long it takes for you to contact them.
Thé amount of time you have to contact the 3 business days or what?
Time was important to us to get our upgrade installed and working in our home.

Thé caltion call man, Vince said that he needed a ticket from caption call that Harris had faxed or emailed to CaptionCall.

I would like to see something on your website that says what the process is after you pay for your phone I order for it to be delivered in a timely matter. (Posted on 8/28/2017)
Awesome product! Really helps an individual with hearing loss and who wears hearing aids Review by Jayne
Overall Satisfaction
Excellent phone. Does what it promises. Sometimes the words in the captions are incorrect, but that happens infrequently. You still understand the conversation. Loads of features and options to accommodate your needs. Manual is easy to read and understand. Ringer is VERY loud . Yes it does have an answering machine. We were using a phone system with multiple handsets for use in the garage and outside on the patio. Thought we would have to give that convenience up, but to our surprise, our installer used a splitter to hook up the CaptionCall phone and our other phone so we get the best of both conveniences. My husband LOVES the phone, and can even understand the representatives from companies, with heavy accents,because of the captions. (Posted on 6/24/2017)
Good Device Review by Dan
Overall Satisfaction
Although the sound clarity both from the handset and speaker phone could be improved... the phones captioning ability helps enormously for those with severe hearing loss like I do!!! (Posted on 6/7/2017)
Not so great Review by Mike
Overall Satisfaction
I have had the CaptioCall Model 67Tb for about nine months. The phone is very easy to use, the display is nice but the phone has very poor speaker phone and the overall audio is substandard. I has serious hearing loss but people I talk with say the speaker phone quality is very poor and the handset audio quality is not so good. In addition, I thought maybe a head set with a microphone would solve the poor audio quality of this phone. I contacted CaptionCall and asked them if this could be done and they stated it could be done using any standard 3.5mm headset and plugged into the side of the phone. The jack they are referring to is not a 3.5mm, it is much smaller. Now I have to return headset and find a new solution. I thought there tech support was fast but provided inaccurate information. I would not recommend. (Posted on 3/13/2017)
Very helpful Review by Jed
Overall Satisfaction
This has been such a big help in enabling me to understand telephone conversations that I plan to purchase another one shortly. (Posted on 3/3/2017)
poor sound quality Review by al
Overall Satisfaction
the speakerphone has very poor sound quality - worse than most of the common speakerphones. the hand set is even worse.

**We are sorry you had a bad experience with this product, it does not sound like it works as usual. Please contact CaptionCall to get a replacement. - Harris Communications** (Posted on 2/15/2017)
Super phone for hearing impaired Review by FEG
Overall Satisfaction
This phone was installed for my 96 year old mother. She and I were struggling to talk on the phone. This has improved that so very much. Great product - worth it's weight in gold. (Posted on 2/7/2017)
life changing Review by jazzer
Overall Satisfaction
This phone is the best choice I have ever made, I am now able to talk to friends and family again. (Posted on 12/28/2016)

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